You have the right to receive information about TurningPoint; its services, practitioners, and providers; and member rights and responsibilities.
You have the right to be treated with respect and recognition of your dignity and your right to privacy.
You have the right to participate with providers in making decisions about your healthcare.
You have the right to a candid discussion of appropriate or medically necessary treatment options for your conditions, regardless of cost or benefit coverage.
You have the right to voice complaints, grievances, or appeals regarding TurningPoint or your health plan. You can contact your health plan’s member services for help.
You have the right to deny or authorize the release of your personal health information.
You have the right to expect that TurningPoint will maintain the privacy of your personal health information.
Responsibilities
You have the responsibility to supply accurate information (to the extent possible) needed in order for TurningPoint to provide care.
You have the responsibility to follow instructions for care you have agreed on with your provider.
You have the responsibility to have input into TurningPoint’s rights and responsibilities statement.
